Omni Cook Add-ons
FAQs
TOKIT accessories including steamer pots are usually made of high-quality stainless steel, plastic, silicone, and other materials.
These materials are durable and easy to clean, can withstand the high temperature and humidity in the kitchen environment, and have stable color and shape, are not easy to deform after long-term use and meet food safety standards.
Yes, if you buy TOKIT's cooking robot, then TOKIT accessories are suitable for all models of TOKIT Omni Cook. Such a design is convenient for users, making maintenance and expansion of equipment functions simpler, while also reducing the waste of resources caused by incompatible accessories.
When choosing accessories, you can rest assured to buy any officially recommended accessories such as a steamer pot, TOKIT Blade Set, and TOKIT Mixing Bowl Set, and you don't have to worry about installation or use problems.
TOKIT's food processor replacement parts offer a wide range of options, with prices ranging from $14.9 to $169 to meet different needs and budgets. The price difference mainly depends on the type, material, and functional complexity of the accessories.
For example, basic food processor replacement parts like seals or small blades may be at the lower end of the price range, while complex accessories that include more advanced features, such as a multi-function mixing bowl or a technologically advanced temperature control unit, may be more expensive.
When you purchase omni cook accessories from TOKIT, we usually process and ship them to you within 2-5 business days. The estimated time for delivery to the designated location is also 2-5 business days.
After shipment, you will receive an email with a tracking number, allowing you to track the status of your order. Please wait 48 hours after receiving the email for the tracking information to be updated.
If you have not received your order within 14 days of receiving the shipping confirmation email, you can contact us by emailing service@TOKITglobal.com. Please provide your order email or order number in the email and we will follow up for you.
Avoid using sharp or hard tools: During use, try to avoid using sharp or hard tools to contact food processor parts to prevent scratching or damaging the surface of the accessories.
Regular cleaning: Clean accessories immediately after use to remove food residue and grease. Use mild detergent and soft cloth for cleaning, and avoid using abrasive cleaners and rough brushes, which may damage the surface of accessories.
Store in a dry place: After cleaning and drying accessories, they should be stored in a dry, well-ventilated place. Avoid exposing accessories to moisture to prevent rust and other water damage.
Special attention to electronic components: For accessories containing electronic components, make sure to avoid direct contact with moisture during use and cleaning.
Regular inspection: Regularly check the wear and functionality of accessories, such as the integrity of the seals, the function of electronic components, etc, and replace them in time if necessary to keep the device in optimal working condition.
Please maintain them according to these methods, which can significantly extend the life of TOKIT accessories and ensure optimal cooking performance.
If you have a problem with your TOKIT food processor accessories, such as damaged or unsatisfactory items, you can follow the return policy below:
Damaged Goods Handling: If your order is damaged in any way upon receipt, please email us immediately at service@TOKITglobal.com. Please include your order number and photos of the condition of the item. We will do our best to provide a satisfactory solution based on the specific situation.
30-Day Return Guarantee: You can return unused products within 30 days of receiving the item. We will provide you with the option of replacement or refund. All return requests must first be submitted to service@TOKITglobal.com for return instructions and processing.
Other Questions and Inquiries: If you encounter any other issues during the use of TOKIT accessories, you can also contact us at any time at service@TOKITglobal.com and we will be happy to assist you.
TOKIT offers delivery service for food processor parts purchases, but the delivery policy varies depending on the order amount:
Free Shipping: Free shipping is available when your purchase amount exceeds $100.
Standard Shipping: For orders with a total amount of up to $100, a flat shipping fee of $17 will be charged.Shipping costs will be automatically calculated and displayed at checkout.
This policy is designed to provide flexible delivery options for customers with different needs.